Owned By Those We Serve
MO - Lancaster: Broken clouds, 44 °F
During the next few months, Tri-County Electric Cooperative will be sponsoring a survey that is conducted every three years to measure the quality of service provided to you, our member-owner. This survey will ask several questions about your satisfaction with the cooperative and energy usage.
In this random survey of members, a mixture of online and telephone interviews will be conducted. You may be sent an email invitation to participate in the survey OR you may be sent a postcard in the mail inviting you to participate. Members may also be randomly selected to complete a telephone interview. It should take approximately 12 minutes to answer all questions on the phone. The call center conducting the survey will identify themselves as calling on behalf of the cooperative. They will be conducting calls Monday-Friday from 5:00 - 8:30 p.m. and on Saturday from 10:00 a.m. to 5:00 p.m. No Sunday or holiday calling will be conducted. If you have any questions or concerns, please contact us at Tri-County Electric Cooperative.
Established in 1938, Tri-County Electric Cooperative Association is your locally-owned Touchstone Energy Cooperative. TCEC is a not-for-profit distribution electric cooperative which provides services to our member-owners in Northeast Missouri. We continue to dedicate time, energy and resources to accomplish our mission: To enhance the quality of life of member-owners by promoting a positive economic, political, social and regulatory environment. Headquartered in Lancaster, Missouri, our service territory covers rural Northeast Missouri in Adair, Putnam, Schuyler, Scotland and Sullivan counties.If you have any questions our friendly staff is always willing to help!